Some days, not everything goes according to plan. Unforeseen events happen and having your car break down happens to everyone. However, having help in this situation is not for everyone. It is for those who rent a car by subscription at Xtracars. Ready to find out how to proceed in the event of a broken down car? Let's get started.   

On vacation or not, when you rent a car you want to enjoy the trip without any worries. Despite all the precautions you take, there are situations during the rental that you can't control. But with Xtracars and the guide that helps you in the event of a broken down car, it's easier to deal with the situation. Pay attention to all the steps:   

As soon as you detect a problem with your car, make sure you find a safe place to pull the broken down car over. Preferably away from the road so that it's not a danger to you or other drivers. Turn on the 4 indicators, put on the reflective vest and place the pre-signaling triangle at least 30 meters behind the car.  

First of all, stay calm. And before you call for service, try to identify the problem. Check the tires, if there's smoke coming from the engine and the most common problems you can check. Problems that almost everyone has experienced on the road are engine overheating, electrical problems and lack of fuel.   

Once you've assessed the situation, it's time to call the car rental company. If you've made the right choice, it's Xtracars. As soon as you get in touch, they'll provide you with the guidance and assistance you need. Whether it's a replacement car or on-site assistance. Never skip this step. 

The rental agreement, driver's license and insurance documents should all be at hand. This way, by talking to the rental company, you can easily speed up the process and receive the appropriate assistance quickly.   

Until the long-awaited assistance arrives, make sure you're safe. Lock the doors, turn on the 4 flashers and use the reflective equipment available to increase your visibility.   

With Xtracars, if your car breaks down, you can rest assured. We take care of and speed up much of the process. Your subscription includes theft cover, own damage cover (subject to an excess), a replacement car and more, depending on the package you choose.   

And if you want to be even safer, you can always add TOP Travel Assistance to your booking. That way, you'll be spared the cost of towing and the cost of losing a key or running out of fuel.